ShopComm had grown from a collection of separate marketing services into something bigger, but the brand hadn’t caught up. There was no shared identity, no central narrative, and no consistent way to communicate who they were or what they stood for. Internally, teams were working across countries without a clear cultural or visual anchor. Externally, the brand felt scattered, making it harder to build trust with clients.
The real challenge was about more than just how things looked — it was about building something that felt aligned, inside and out.
I started by listening to the teams, the goals, and the gaps. From there, we developed a new brand identity and strategy that could bring clarity and consistency across all touchpoints, without losing the character of the people behind it.
The rebrand included everything from a new visual system and website to internal brand guidelines and creative processes. It became a shared foundation for the business — something everyone could use, shape, and grow from together.